FAQ Arca Credit Summit 2024

  • Where is the 2024 venue?

    RACV Royal Pines, Gold Coast

    Ross St, Benowa QLD 4217

    Please enter via the main entrance and proceed to the Ballroom Foyer on Level 1 to the registration desk.

  • How to get to the venue

    If arriving by car, parking is available at the RACV Royal Pines

    The resort is 32km north of Gold Coast Airport and 80km south of Brisbane International Airport. For guests travelling from Brisbane, the Gold Coast is connected to Brisbane by rail, and Nerang Station is five minutes' drive from the resort.

    If driving from Gold Coast Airport, follow the Pacific Highway (M1) north to exit 73 (Nielsen's Road) and take the road east over the overpass. Take the second left into Birmingham Rd, follow this over the Nerang River Bridge and then follow signs to the hotel.


  • Where is the registration desk?

    Registration for your delegate pass is on level 1- Ballroom Foyer.

    Please make your way to the registration desk to collect your name badge prior to entering the Grand Ballroom.

  • Are there any social networking events?

    Yes. We have 2 amazing social events for you. We are also introducing a Speakers Corner, where you can meet the speakers in a casual setting.

    Wednesday night - Welcome cocktails by the poolside with thanks to our Platinum Sponsor Equifax.

    Thursday night - Arca Awards Ceremony & Celebratory dinner

  • What is the dress code?

    The day time dress code is casual business attire.

  • Is there a dress code for the Arca Awards dinner?

    For the Celebratory Dinner on Thursday night, we encourage you to dress bold and create an outfit that embraces our theme.

    For those who like to embrace a higher and pointy heel please note that we will be outside and on grass.

  • Can I attend the Welcome Cocktail party if I'm not attending the workshops?

    Yes you can. We understand that you may not be able to attend the workshops due to prior commitments and travel requirements

    Your in person ticket includes all 2024 Arca Credit Summit social events. We just ask that you let our team know if you are attending the Welcome Cocktail function and are not attending the workshops.

  • Will there be food?

    Yes there will be food and plenty available for you to enjoy.

    Each day we have a variety of eating situations and casual networking opportunities.

  • Do I need to RSVP for the social events?

    As part of your registration we do ask that you RSVP for the social events. This allows us to ensure that we have adequately catered for attendees and any dietary requirements. If you have not advised us of a dietary requirement please see an ARCA team member at registration for assistance.

  • Is there time to network with speakers & delegates?

    Yes there is. Where possible Speakers will be available on Thursday afternoon for a special Speakers Corner.

    Please note that due to time commitments not all Speakers will be available.

    We encourage you to network during with fellow delegates and Sponsors throughout the event.

  • Where do I check in for my RACV Royal Pines Accommodation?

    Please go to the check in counter at the reception desk.

  • Can I get decent coffee on site?

    Yes you can! Thanks to our generous coffee sponsors - CreditorWatch & illion - there will be two barista coffee carts on site.

  • Where is the overflow hotel?

    The Sofitel Gold Coast.

    If you are at the overflow hotel we will provide you with limited transportation via bus to and from the RACV Royal Pines

  • What time does the event finish?

    We anticipate that the event will conclude by 3.30pm on Friday afternoon.

  • Is there a bus to the Gold Coast Airport on Friday?

    Yes. There will be 1 bus leaving at approx 4pm and 1 bus leaving at approx 5pm directly to the Gold Coast Airport. Due to traffic we envision that this trip will take 1hr.

    Prior to the event you will receive an email asking which time slot you would like for this service. There is not additional charge for this.